ON TARGET SPORTS   6528 US 42    Mt.Gilead, OH 43338    TEL 419-362-8806   FAX 419-362-8806
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Our policies concerning shipping, refunds, obligations, prices etc are subject to change without notice, this information is 
available from every product page, we encourage you to read it from time to time for any changes.

Important Notice: Please click for further explanation.
Effective12/09/2003 all *Product orders under $20 have a $3 service fee added to the shipping cost.
*Product cost does not include shipping or service charges.

ontargetsportsonline.com

Ordering by Phone:
 Until further notice we are not taking orders by phone, however, feel free to call if you have questions..
  When calling there is an answering machine to leave contact information or best to just  send a email .
 Emails are checked, at the latest, each evening, if you are unable to contact me by phone. 
 Phone or emailing please leave your name, phone number along with best time to call.

 Thanks You

Ken

Where in the  world   OHIO is On Target Sports

We are not the manufacture of any item we sell consequently ontargetsportsonline.com nor it's current or future owner/s will be  responsible for direct or consequential damages or loss due to any merchandise you may have purchased or  received through us whether it is defective, unusable or shipped in honest error. 

About US :

On Target Sports, an Ohio sporting goods retailer since 1993, catering to the hunting and shooting enthusiast.  Over the years I have found a few suppliers that offer unique products that not only provide exceptional quality but exceptional value as well. "ontargetsportsonline.com"  was created to bring these selected products to the internet shopper as well as our in store shopper. ( OK, I want to make a few bucks as well). Each and every product that is show cased at "ontargetsportsonline.com" must meet this criteria, and you have these promises as well :

1: The very best security measures and policies are in place to protect  your privacy and online credit card information.
2: We extend a 30day return/refund policy.
     There are  few catches to this so please read our "Return/Refund Policy"
3: A promise to ship promptly or notify you if there is a inventory problem.
While no store can stock all items at all times we have a 90%+ order fill rate. We do not offer for sale items that we cannot regularly order and keep in stock. If you see it chances are 90% +  that  we have it in stock or will in just a few days.
4: We do not / will not  knowingly sell used items as new.
5: We do not exploit shipping charges by adding a profit to them and in many cases cost more to ship then is charged, there are never handling or material fees  and we absorb the shipping cost when your In-Stock product purchase is $100 or more.

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Refund or exchange when merchandise is received defective or deemed unusable.
On items that you might receive that are defective out of the box as you received it or deemed unusable and not a result of
becoming defective or unusable are covered in this manner with no exceptions.

NOTE: Night vision, Lasers and/or other optics are not returnable for refund and/or replacement for any
                   reason other then where we shipped a different product from what you ordered, in this 
                  circumstance    ***   would apply.
                If received defective:
                a) We need to be made aware of this within 7 days from date of delivery.
                b) Item must be returned to manufacturer for repair or replacement.
                c) If found to be truly defective we will pay for standard return shipping charges (Up to $8.00).
               Please note that some manufacturers charge a service charge for service under warranty.
               As received, defective products are very, very rare, however rare,  this is still very inconvenient and admittedly
               annoying, thankfully not life changing, so please be understanding. We all get caught sometime.
                 Please call, 1-419-362-8806 or email if you have any questions or concerns. 

1: Premium shipping charges you may have paid are not refundable or covered under replacement. 
2: If you would accept a replacement we will pay normal  shipping cost to you and for the return of the
         defective item.
   a) If you prefer a refund then you will be responsible for return shipping cost, all  returned item/s must
         be insured. We will be happy to mail a pre-paid return label if you like and this cost will be deducted
         from the final refund amount.
   b) If the item was shipped by us at no cost,  actual shipping or our cost based shipping charges (which ever is higher)
         will be deducted from the refund.
     c)  There can be no refund or exchange  on any items received defective or deemed unusable after 30 days,  after this time they
           must  be returned to the  manufacturer if defective. END

All other refund/exchange policies.
1:   Product must be returned pre-paid as new, and complete with all papers and included accessories. We realize that some factory packaging cannot be opened with out ruining the original packaging, when this is the case we will not deny a refund. Such is the case with many plastic clamshell style cases.
2:      We do not deny a refund/exchange because you returned an item in 35 days instead of 30 days, remember we want you to return as a happy customer. However, there has to be some time limit on return or refund privileges for my sake, this limit is 60 days from date received, I am sorry but there will be no exceptions.
3:  We do not charge a restocking fee. (a) Exception
     a) Items returned for refund after 40 days will incur a 15% re-stocking fee. END

1: Online by using Master or Visa card:
    a: It really is easy, just a few clicks to the item you want and type in some necessary information. TAKE ME THERE
3: By Phone:
    a: My apologies, however we no longer accept phone orders.
    b: Feel free to call us at 1-419-362-8806 and we will be happy to check stock and/or answer questions.
        The best time to reach us by phone is before 12:00am est.
        

  A $3 service fee added to all Product orders under $20 Effective 12/09/03
 The following break down will I hope explain the necessity to add a service fee to product orders under $20. 
Many of the lower priced items I sell provide only a 35%  markup. If it cost me 5.50 and I mark it up 35% I will make $1.93 gross profit bringing the sale price to $7.43. my expenses to process the credit card for this sale is 2.29% or  .17cents plus .25 cents for each credit card transaction bringing my gross profit from to $1.93 - .42cents to $1.51. I will not bore you with the steps it takes to process an order but it involves at least 10 minutes per order or 6 an hour if things go perfect and they rarely do. This equates to $9.06 an hour gross profit,  I think you will agree that this is simply unacceptable.

Thank you for your understanding.

*Product: Are items you purchase and do not include the shipping charges.
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We want to make it easy for you to contact us so just choose your preference, Mail, Phone, Fax, or E-mail.

Mail:
On Target Sports Online
6528 US 42
Mt.Gilead, OH  43338

Phone:
1-419-362-8806

Fax: 1-419-362-8806

E-mail Sales: Click Me

We could go on and on about this but here is the long and short of it :
      We do not give, sell, share or loan any of your personal information that you entrust to us that is not necessary for the completion of your order. We make certain when required that our suppliers do the same. We do not Spam, and any unsolicited emails from us are for the express purpose of completing your order. If you wish to receive limited emails pertaining to specials you can select that option during the checkout.
       Personal information that is required for purchases, name, address, phone number, credit card information, e-mail address is collected over a 'Secure Server' and is stored in a 'Secure Directory' that is 'Unique Name' and 'Password' protected. All credit card numbers are additionally protected with 128 bit encryption within the 'Secure Server' directory. What this means is that in the extremely remote possibility that unauthorized access to the 'Secure Directory' is successful it would still be virtually impossible for anyone to decipher the encrypted credit card numbers. Credit card information is further protected by deleting it from our 'Secure Directory' data base, this is commonly done with in minutes of your order being placed or within a few hours but never over 24 hours.
PLEASE NOTE: Communication is frequently necessary and I would ask that you double check all Telephone numbers,  Addresses,  Zip codes and PLEASE use your primary ISP email address as secondary email address are unreliable, can take days to get or receive emails  and too often I get important email returned with "user unknown" or "user inactive". REMEMBER I do not share addresses nor send unsolicited emails.  
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Steve P Richfield, Wis
I ordered 6 magazines on 5/21/2010 and already received them on 5/24/2010.  I got just what I ordered with the fastest turn-around time I’ve ever had. I am very satisfied and pleased that there are still companies out there that know how to treat their customers.  I will be ordering more from you.   THANKS

Ryan C FL 02/11/10
Thanks Ken and yes i'm happy so far this is the fastest i ever seen anything go out after ordering something and i will be back to buy more  But any ways thank you and have a nice weekend.

Richard F PA 02/10/10
I received my new magazines for my old guns today.  Was I surprised not only in getting them so soon but also that the mail  ran today in blizzard conditions.  Thank you so much for the efficient and prompt service...... from a very satisfied customer, via the internet.  Great job guys...I'm sure I'll be ordering something else soon.  Thanks again...  

Steven E IL 02/04/10
Ken, received today, all looked good, gonna order again soon. thanks Steve

Rick M OH  03/06/08
Ken, thanks for the great service, I received my order on 03/06/08 and ordered on 03/04/08 quality of products, I was very impressed, also I want you to know
I will be back.